Privacy Policy
Short Version
We will never sell or share your personal data. Any information you provide will be used only to respond to your enquiries or to provide the counselling service you've requested. No spam. Just support.
Full Privacy Notice
In this document, "we", "us" or "our" refers to David Southworth Counselling.
1. Introduction
We are committed to safeguarding your privacy and maintaining your trust. This privacy notice outlines how we collect, use, store, and protect your personal information. It applies to all information we collect, whether via this website, email, telephone, or in person. We comply with UK GDPR and relevant data protection laws.
2. Information We Collect
- Your name and contact details (email, phone number)
- Personal information shared through our contact form or during counselling sessions
- Technical data (e.g. IP address, browser type) collected via cookies
3. How We Use Your Information
- Respond to your enquiries
- Provide counselling services
- Maintain records for administrative and legal purposes
- Improve our website and services
4. Legal Bases for Processing
We may process your data under the following lawful bases:
- Contractual: To provide services you've requested
- Consent: With your clear agreement
- Legal obligation: To comply with applicable laws
- Legitimate interest: For necessary business functions
5. How We Protect Your Data
Your data is stored securely and access is restricted. We take all reasonable steps to prevent loss, misuse, or unauthorised access.
6. Sharing Your Data
We do not share your personal data with third parties unless:
- You give explicit consent
- It is required by law (e.g. court order, safeguarding concern)
- It is necessary to provide services you have requested
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent
- Object to or restrict certain processing
- Lodge a complaint with the ICO at ico.org.uk/concerns
To exercise these rights, email: david@davidsouthworth.net
9. Data Retention
We retain your personal data only for as long as necessary:
- To fulfil our contract with you
- For legal and tax purposes
- To support a potential claim or defence in court
10. Contact
David Southworth
Email: david@davidsouthworth.net
Phone: 07921 390 017
Learn more about specific areas of support I offer: